As a full-service contract provider for the damage prevention industry, One Call Concepts, Inc. (OCC) offers end-to-end solutions for contact center management – including customizable and innovative software. For 40 years, we’ve partnered with contact centers across the nation to meet their unique needs and support their efforts in reducing the risk of damage to underground facilities.
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Since being founded in 1982, One Call Concepts has been a part of:
We remain at the forefront of that evolution by working in partnership with our clients and continuously adapting our full-service solutions to meet changing industry needs.
All 811 centers are dedicated to providing similar services. Each delivers them in a manner that is customized to meet the needs of the State and stakeholders it serves. That’s why our in-house software development team tailors our damage prevention products to meet each client’s unique needs, including:
Our industry-leading solutions are always evolving, providing you with continuous access to the latest innovations.
Backed by decades of experience and a network of collective intelligence, our dedicated team works directly with you to make every aspect of your contact center operation smoother, including:
When safety is on the line, every facet of your organization matters. Because of this, our dedicated team is prepared to assist you in almost every aspect of your operations.
In this industry, continually building trust and confidence in your brand is vital. Every interaction with your audiences is an opportunity to build awareness and strengthen those feelings. Our team of creative marketing professionals is ready to help your brand make a bigger impact.
Save time with online bill pay! Our portal offers a simple and convenient way to pay your bill using just an invoice number. Pay up to seven invoices at a time with an eCheck or credit card.