Ticket Transmission

OCC’s core notification center software platform, PRISM, can deliver tickets using a number of different channels, including web services, SMS, email, modem and FTP.

This automated call-out system rapidly delivers emergency “voice” messages to facility operators without the need for manual intervention—including to multiple users at the same time. Often messages are delivered within minutes of receipt.

In cases where facility operators choose to display actual line location upon receipt of a ticket, OCC hosts the data in several map formats and provides secure, password-protected access to the operator providing the data. This enables member utilities to better evaluate worksites and patterns and gather information.

Some facility operators request unique formats when converting between ticket processing systems or conducting post-receipt processing. Custom Outbound Ticket Formats saves time and money by allowing you to select a desired format and order of information.