Located in Wisconsin, the North American Support Center (NASC) is a vital component of our disaster recovery system, ready to take over operations if a natural disaster shuts down a contact center. It also provides routine service for all OCC centers during evenings, weekends, and holidays. Additionally, the NASC is equipped to support our clients … North American Support Center
We provide short-term infrastructure and support to ensure all functions of the operation continue during unexpected interruptions. Our short-term solutions bridge the gap while work is completed to restore the operation to full functionality. OCC has a proven track record of lightning-fast response and restoration of services, even in the most challenging environments. These solutions … Business Restoration