About Us

Home > About Us

Complete outsourced solutions from the experts in one call center management

One Call Concepts has been providing fully outsourced, end-to-end management of one call notification centers across the United States for over 30 years. We are the one call industry’s most robust service provider, and we work in close partnership with more than a quarter of the nation’s state one call notification centers to keep innovating as trends emerge and technologies evolve.

We were one of the first companies to provide turnkey one call center management, on the forefront of an emerging nationwide system for providing more effective utility damage prevention three decades ago.

Since then, we have been an influential leader, developing new technologies and processes that have set the standards for one call centers everywhere. Our unique approach is based on close partnerships with our customers and building a strong network of one call notification centers that benefit from one another’s innovations.