Telecom Installation
We’ll procure and implement the right equipment to ensure our staff succeeds in supporting your business goals.
Erik Anderson
Facilities and Infrastructure
We build an operational system that links your goals with the people, processes, and tools necessary to support those goals.
Training
We offer a versatile training and development process to enhance skills, abilities, and knowledge, ensuring continuous improvement in employee performance. Additionally, we have developed and launched an online, self-paced learning tool in several of our centers, aimed at boosting quality and efficiency. This resource is designed to offer flexibility in learning as we continue to … Training
Telecommunications
We provide modern telephone systems for all customer service representatives and manage all communications service providers. We build our network with redundancy and backup routing options to provide a reliable and stable solution for our clients.
Corporate Office Footer
Corporate Office One Call Concepts Inc.7223 Parkway Drive, Suite 210Hanover, MD 21076
Extra Info Footer
Phone: 410-712-0082Fax: 410-712-0838Email:[email protected] Contact Us Employment Opportunities
Monthly Dashboards
We understand that you can’t manage what you don’t measure. So we offer a fully customizable view into the business metrics that are important to you.
Online Dashboards
Access to real-time stats, fed by fresh streams of data gives you a transparent view into the underground utility safety ecosystem in your state.
Weekly Ticket Trends
A week-to-week breakdown of total incoming locate request volume. Can also filter for specific ticket types.
Volume By County
Data describing how many locate requests were filed in each county within the coverage area. Can also show how many locate requests were filed within a specific county.