Gopher State One Call

Minnesota, Partners since 2015

2023 Ticket Totals

Inbound: 870,790
Outbound: 4,990,734

Minneapolis Skyline

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My Ticket Analytics Online Dashboard

Gopher State One Call collaborated with OCC to develop My Ticket Analytics as a second phase to an evolving online dashboard project. My Ticket Analytics provides facility operators and excavators with an easy way to review electronic positive response information – for their tickets only – by ticket start date and time. It’s received a positive response from users for its convenience and ease of use.

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Tailored Locate Request Analyses

To help Minnesota’s top 100 facility operators and excavators plan for the following year, OCC provides a semiannual analysis of locate requests received or submitted by their company. Participating companies have shared that receiving a spreadsheet with their ticket data broken down into different categories has made planning easier, and excavators have found value in reflecting on their approach to submitting locate requests.

Dynamic High-Volume Ticket Alert

With the goal of reducing pressure on locate resources, a dynamic notice was implemented April to October on Mondays and Tuesdays. The notice alerts metro-area excavators of high ticket volume and recommends adding an additional half to full business day to their start date/time. Recognized as a success by facility operators, the effort has resulted in 40% of excavators giving eight hours to seven days additional notice.

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