Our History

One Call Concepts started in 1982 with a team of six employees armed with paper maps, comm-stors, and a reel-to-reel voice recorder to serve our first client, Miss Utility. OCC took its first call at 12:01 a.m. on December 15 of that year.

Technology soon took frontstage, even in the era of floppy disks! When other one call systems were operating on assigned grids, OCC identified a need for users to be able to draw irregular shapes around underground utilities or landscapes, forever changing the industry.

As we’ve grown, creating connections as a team has remained a vital component of laying the foundation for the welcoming and cross-functional company culture that continues on today. We’ve always been a fashionable group!

In a time before remote work was imaginable, our notification centers were bustling environments, filled with customer service representatives (CSRs), the top technology, and – of course – a full pot of coffee at all times.