Staffing and Human Resources

Our entire organization is dedicated to the success of the contact centers we operate. Every team member is part of a support network that is ready to assist at a moment’s notice. OCC can supply all the labor required for the successful operation of your notification center, administrative support staff, center management staff, off-site staff responsible for after-hours service, and technical staff for around-the-clock software and hardware support. To ensure our employees have the support they need, OCC’s human resources team is led by a SHRM Senior Certified Professional (SHRM-SCP). We are confident you will find no other 811 provider has the accumulated experience we do.