ITSM Online Ticket Entry> Features
Straight-forward site navigation, simple drop-down and fill-in fields help make our step-by-step ticket entry process detailed enough for a pro, yet easy enough for any novice.
View the excavation area in multiple map views, including Google and Satellite Imagery. Search for an address, intersection, Lat/Long Coordinates or TRSQ (in most states). Can’t recognize the area from an overhead view? Use Google Street View to pinpoint your worksite. VIEW: ITIC MAP INTERFACE VIDEO
ITIC Profiles are user-created templates used to auto-fill commonly used information for contact information and projects. Save time when filing multiple locate requests of a similar nature, or in a similar area. VIEW: ITIC PROFILES FEATURE VIDEO
LIVE CHAT / EXTENSIVE SUPPORT
Our Live Help Chat feature provides live support during normal business hours. OCC also offers extensive training resources (customized for each state we operate), including detailed User Manuals, Online Tutorial Videos, and direct training sessions.