Who We Serve

Who We Serve

> Facility Operators 

Facility Operators

More efficiently manage and track utility locate requests, positive response, and damage reports using our easy online tools

By supporting one call notification centers with expert service and innovative software, One Call Concepts supports members by providing high-quality locate requests that help facility operators hone in on precisely the locations that need their attention. But we also provide software and tools to help facility operators more efficiently manage utility locate requests, positive response and damage information reporting.


Locator Ticket Management Software
See how our online ticket management tools can help locators more efficiently manage the status and resolution of locate requests.

Quickly and easily enter requests without picking up the phone using ITIC one call Web ticket entry through your state or region’s one call center website.

Ticket Check
This real-time positive response system easily lets locators post their response to a ticket for viewing by the call center and other stakeholders.

Search & Status
Access this system to quickly look up the status of a ticket from anywhere there is an Internet connection.

Damage Manager
Use this online system to manage your damage information reporting, accessing real-time information with extensive notes and files from one central system