Monthly Dashboards
We understand that you can’t manage what you don’t measure. So we offer a fully customizable view into the business metrics that are important to you.
Technology
Online Dashboards
Access to real-time stats, fed by fresh streams of data gives you a transparent view into the underground utility safety ecosystem in your state.
Weekly Ticket Trends
A week-to-week breakdown of total incoming locate request volume. Can also filter for specific ticket types.
Volume By County
Data describing how many locate requests were filed in each county within the coverage area. Can also show how many locate requests were filed within a specific county.
Volume By Ticket Type
Data within a monthly or YTD report that shows how many tickets of each type were filed (e.g., “Routine,” “Update,” “Emergency,”).
Positive Response Compliance
Data within a monthly or YTD report that describes the rate at which member utilities notify excavators of the updated marking status within the time-frame on their locate requests.
Excavator Activity
Data within a monthly or YTD report, that describes tickets filed and equipment used on each ticket.
Caller Activity
Various statistics on caller activity in the call center, such as peak call volume, ASAs, etc.
Locator Ticket Management (LTM)
LTM – Basic is an online, customizable record retention tool for locators and administrators to view and store historical ticket data, even while in the field. Features include updating locate status for positive response compliance, logging site visit data, uploading photos, scheduling routes and pairing tickets with a specific locator.
Excavator Ticket Management (ETM)
This comprehensive online tool helps excavators manage, organize and track all locate requests associated with their company. Upload supporting photos and documents, customize internal status information, file Advance tickets, reprocess existing tickets and prioritize tickets based on the progress of a job.